"isn’t it sad that most companies haven’t even upgraded the
technology used on their websites to enable commenting and
conversation. Of course, it’s even more sad that if they had the
technology right, they’re still afraid to use it"
"“Ultimately, the key question to ask when measuring engagement is
, ‘Are we getting what we want out of the conversation?’”"
"If you want a return on social media then focus on conversations
that build lasting relationships based on value exchanged and
create great experiences"
- Is Social Media ROI Important? - PitchEngine
http://r8.sharedcopy.com/55v3n49