"answer the question “Do you like working with these people?” with
a “yes.” If you’re going to undertake the hard work of building
a company, the answer to that question should always be a
resounding “yes.” Life is too short for it to be otherwise"
"unless I was fully bought into a client’s vision, my work would
always be subpar"
"The funny thing about design services is that it’s relatively
easy to get started, but very tricky to make work. Lots of
companies need design help in some form, so if you win one or two
clients — which is actually fairly easy to do — suddenly you
have a business with real revenue. The really challenging part is
whether you can turn a handful of jobs into a financially
lucrative client roster that consistently brings you creatively
satisfying work. That’s a lot harder"
"The only solution is to upend this equation, and create the
circumstances under which clients instead feel fortunate that a
studio is willing to work with them. It’s a critical difference,
because it informs every event within the relationship between
the two parties"
"Good work is a core part of what makes a successful studio, to be
sure, but even more important is marketing yourself —
relentlessly"
"creating insatiable excitement around the very idea of the studio"
"turning down bad clients and bad projects — the ones that were
outside of our expertise, outside of our budget, outside of the
kind of work that would make us happy — was the only way to avoid
the trap of working long and hard on miserable projects"
- Subtraction.com: What I Learned When I Started a Design Studio
http://r7.sharedcopy.com/5r1s4u4e