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kwilliams 15-Sep-2009
When the time comes and we can directly download information into our brains, I can only imagine schools having to create software to block their students' minds from the general connectivity of the population. link »
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kwilliams 15-Sep-2009
How can companies remain competitive if they operate on the decentralized time schedule? Wouldn't other companies on a centralized schedule be able to put out a comparable product more quickly? link »
Do you think that in the future the hyperlinked hierarchy/organizations will triumph over all? In my opinion, I don't think the people at the top will ever go along with being ousted--they'll find other ways to gain control. I think in order for business to run smoothly there have to be checks and balances---checks and balances that you won't have with a hyperlinked hierarchy. link »
Great point. For each potential benefit of the decentralization of time, one can identify a potential negative impact. There are reasons why barriers, both physical and intangible, have been put in place between work and play. It's hard enough to prioritize and maintain a proper perspective on separating personal time and professional time. Do we need technology complicating things even more? Would it be helpful to maintain some walls? He talks about the fort business. What about the fort we use to protect our personal lives? link »
What will the resume of the future look like? How can it reflect the traits the authors are speaking of? link »
People are beginning to sound like themselves again. link »
In who's voice? In the same voice that as allowed people to be comfortable accepting the norm? Why would we want that voice back?
The web can provide individuals with the tools need to create a unique presence and distinctive voice, but those individuals must know how to manage their online presence and not participate in the "No panty mentality."(Meaning anything goes.) Thinking beyond the scope of playing "Connect the dots," and actually use the Internet to feed hunger with knowledge, and actively participate in the growth of a digital world.
link »Since my entire professional life to date has revolved around deadlines, I'm kinda playing devil's advocate here, but I'd say that a company operating on a decentralized schedule is nimbler/more aware. Employees on deadline have a tendency to block out information that's not relevant to the deadlined task. Not obsessing over deadlines would enable a company to better respond to -- or even identify in the first place -- issues that emerge in the interim. link »
I am in full agreement here. In my career experience, more often than not, any email would write to upper management, or even to my colleagues, was professional. Sure, on occasion I could joke around with Carrie over in sales or Elaine in Marketing, but for the most part, corporate email isn't for cracking jokes and gaining office popularity. Office email is still strictly business, and the way you craft your messages is important. I would NEVER send an email to a CEO without proofreading, sounding professional, or even possibly having someone else look it over. That is an insane notion, in my opinon. link »
It isn't a medium, a new type of intercom, or an invention like really cool wristwatch walkie talkies. link »
I would have to disagree. The web is very much a medium; in fact, it is the most powerful medium we currently have for the exchange of information. It is astonishing that, even though this publication is a bit dated, the author(s) could ever suggest the web to be anything other than a medium at its very core. The models of communications developed all the way back in the 1940s would consider this a medium, without ever being able to even conceive what the internet is. The web IS a medium, it IS the intercom for voices all over the world to speak out and declare their opinions, and it is an invention. The author(s) got this point incredibly wrong. link »
But when an e-mail is sent to hundreds of employees, is there still a human voice? I think one of the benefits of this human voice is a feeling of relation, interaction, and closeness, but when you are one of hundreds receiving almost a virtual lecture, I think those human elements of conversation get lost. While the ability to mass communicate within a business is extremely efficient and "connects" people, I think it can still lose that human voice that is supposedly so vital to success. link »
Is the author's "Fort Business" metaphor accurate? Does it cover all the aspects or is it an over simplification, ignoring other pieces to the puzzle? link »
Something I think the author fails to at least acknowledge is that there is a time and place to speak in a professional voice. Sure, humor will work and make you memorable but you can still be professional sounding and be memorable. Great presentations aren't born out of speaking conversationally with your boss: they're born from great content, a full knowledge base (strengths and weaknesses), and personality/passion for the subject. There has to be a happy medium/compromise here. You don't have to sacrifice your "voice" for being a professional. Often, I feel the author jumps to the extremes. link »
How, as interactive media students, are we going to deal with the "random access" minds of the upcoming generations? Is it a media/Internet/Web problem or is it a cultural problem? link »
The fort metaphor could be seen a somewhat true, but as you mentioned, there's definitely oversimplification. The author makes it sounds as if every business is a corporate enterprise trying to take over the land. It fails to consider businesses such as non-profits which are very much looking to improve humankind and not solely themselves. Also the notion that there is are separations between the real world, business world, and online world isn't true, at least not now. The business world distributes goods and services others and ourselves use in the real world. Colleagues (not all) do become friends and can play a part in personal lives. The online world also reaches out to these other "lives"; Facebook, MySpace, Twitter, LinkedIn--all can be used for professional and personal means. link »
Do you think that the web gives us control of time? link »
The Web decentralizes control and allows us to value the information that a person presents rather than their status. Everyone is at the same level in the conversation, making it easier for those, who normally feel that it's not their place/position, to express their ideas. link »
To a certain extent it gives us control of our time. We can decide how long we are on the Web. We can come back to a site quickly and easily. We can find information a lot faster, which allows us more time to do something else. While the ability to communicate or contact a person can be instant. link »
Are they really being self-reliant when they are given the site to go to and only certain options that were picked by the company? link »
Maybe it's kind of what was said earlier about deadlines; that it creates stress and produces a product not as well done as it could have been. link »
I think that's a really interesting question. Eventually, the standard one page hard-copy will transform into multi-media formats capable of reflecting individual creativity. This is already emerging with the use of online portfolios and networks such as LinkedIn. I think the ability of LinkedIn to offer quick recommendations is a revolutionary tool and will drive the future of the resume. link »
Increasingly, I think the argument can be made that the Web is controlling time as opposed to giving us control. The way I see things, we are increasingly spending more of our time in an online space. Tasks such as checking email are practically second nature for most people and could even be characterized as being a necessity. Due to this reliance, instead of spending time doing other things, we are harnessed to the Web either it be for pleasure, business or school. The layering of reliance from these types of tasks makes our ability to turn away and disconnect from the online space increasingly difficult. I see that trend continuing exponentially moving into the future as the Web seeps into our lives on many more levels. link »
never worked in a hierarchical business setting, but knowing many many people who do and have in the past, this criterea seems virtually impossible. Some people depend on work as the only means that makes them superior to someone else. Allowing those individuals to drop their important roll to hold 'true' conversation with other employees is almost like castrating their title. link »
but steve, from a news perspective, where does that leave the definition of "breaking" or "current"? link »
Interesting point. I think it's disturbing for companies to see that workers are actually smarter than the higher ups. Today, employees are becoming more and more specialized in their positions, allowing for this "mutiny" that is starting to occur in the workplace. It will be exciting to see if workers stay in this specialized position or if they end up becoming "Jacks of all trades" so that they can do more than one job. link »
Yes, there is now personal work time because time has been supposedly been decentralized, but this goes both ways. It means you can now have work personal time. If in the future people start working more and more from home, the boundaries between the boundaries between what is work time versus what is personal time will be very blurred. Example: Your boss gets an email from HIS/HER boss saying that so-and-so project has just come up and is a major priority and is due tomorrow at 3:30pm. So your boss sends you the email and tells you to make it happen. Oh, and it's 7:30pm, but since you work from home you can do it whenever. I think this type of decentralizing will actually lead into more encroachment on personal time for the "sake" of business and the company. link »
I love this debate over the impact of the Web on our time. I struggle with this question each time I pound my desk in frustration that the task that should've taken me 5 minutes is taking me a half hour. If the Internet is 7 times faster than "normal" time, why does it feel like it takes me 7 times longer to get anything done? An increase in information does not necessarily translate into an increase in efficiency. In fact, it can have the opposite impact. If that information is not organized and presented in a user-friendly fashion, it can soak up more time than it saves. How can UI's keep up with the cascade of online info? Is this what Berners-Lee and the author mean when they acknowledge that the Web is inherently "broken?" link »
The question I was asking Jonathan Halls about his company was "what is his company?", that was that sort of morphing scape I was trying to make with my hands. He said they were basically a small core with contractors. The theme so prevalent through Cluetrain is the "hyperlinked corporation" except it is a "web" of much small entities that can respond to change as demanded. Business becomes a web of nodes with each node being a sole proprietorship, LLC, PA S-Corp and a few surviving traditional corporations with a democratized WEB. link »
The question I was asking Jonathan Halls about his company was "what is his company?", that was that sort of morphing scape I was trying to make with my hands. He said they were basically a small core with contractors. The theme so prevalent through Cluetrain is the "hyperlinked corporation" except it is a "web" of much small entities that can respond to change as demanded. Business becomes a web of nodes with each node being a sole proprietorship, LLC, PA S-Corp and a few surviving traditional corporations with a democratized WEB. link »
How do you edit??? Here is a question series. How many of your look at 10-K annual corporate reports(SEC)/the annual report to stock holders? These contain a lot of excellent information plus some smoke screens and fluff. The execs did not get there because they just want power. Most are brilliant people. Would you like to do a contract job WITH one of them if a computer picked YOU to Collaborate? ** I will try to bring a couple reports to the break room and a new AARP Bulletin that has an article about 70,80, & 90 year olds going back to work. The new face of work, of media. link »
Alex I think you are right about the some of the current crop of folks on the ladder but we have only begun to feel the weight of the financial meltdown and huge change and opportunity is coming. Things will be different and pensions will disappear. The superior will be those who can best do the jobs and tasks of the future. As my comedic conservative hero Dennis Miller used to say at the end of every Rant "I could be wrong"???? link »
JQ some of these folks will retire or go set up their own businesses, some of them will be going to prison, others will respond to the mess we are in and create the environment that needs web-savvy communications designers to frame the message and give it character/life. link »
I think so, because they themselves chose to go to that sight for a specific reason, whether it was to buy something or get information about a product, or just learn something in general. So, obviously they know the information on that Site will be constrained to the main subject or message the Site is trying to portray. Therefore, in surfing around on that Site they have control and are self-reliant when it comes to getting the information they came there to get. link »
I think it's interesting that "today", we are not only self-reliant in the way we surf the Internet or seek out the information we're looking for. But we're now responsible for more and more on the content we see on the Web!! We are self-reliant in building what the Internet is today. Through our ability to post videos on YouTube, contribute as a citizen journalist to both local television stations and the national cable networks like CNN, and in being able to post and edit content on a variety of subjects. I think this is what the creators of the Internet wanted it to be, a place for people to share content and gather information, and to really contribute to a bigger conversation. This is self-reliance, we're building the Internet to fit our needs. link »
So we must remember the quote from Janna's class: We need to make sure that we find a way to manage our online lives before our online lives manage us! link »
so why can't we have deadlines and "hyperlinked teams ruled by the laws of connection?" I would say that is what all of us are doing right now in the iMedia program. Why do they have to be separate? link »
With the constant demand to work outside of work (checking emails that pertain to your job after you leave the physical workplace for the day), a business can hardly scold an employee for attending to personal chores/errands/affairs during work hours. This concept is interesting when considering salary versus hourly pay. In receiving a salary, decentralized time makes sense. In receiving hourly pay, centralized time makes sense. link »
The human voice is great and I think that it would make things more efficient and smoother in the office, but it all comes down to the person in charge for me. If they use their human voice and make me feel comfortable then I will start to write my emails and talk like Cluetrain tells me I should. I have yet to work in a place like that and don't know too many places like that. Until that happens...I will 'spell check' my human voice. The human voice is a big risk. link »
My company was just like this. I pitched idea after idea and was able to get past my immediate boss and even the Creative Director for approvals, but I got the "no" stamp everytime from the heads of marketing. I think they were scared of creativity and risks. This really is how companies operate. link »
I disagree. The "pyramids" are not being replaced. Maybe bridges are being built to connect these pyramids and the "pharoahs" within them. The structure still exists within businesses. There are still offices and hierarchy. There are still meetings and pitches. There is still rush hour and lunch hour. The landscape may appear different. But companies aren't going to become all online companies where the hyperlinks become the conversation. The hyperlinks are just supplemental. link »
your pyramid is being replaced by hyperlinks. It was built on sand anyway. link »
I think this is an instance of why the hierarchy exists. It is a breakdown of levels of respect. With each level, there is a code of jargon and we choose our words and tone based off of our relationship with the person and their level in the hierarchy. Regardless of whether I had a beer with my boss last night or even the CEO, at the end of the day, they are in charge and they deserve to be spoken to accordingly. I wouldn't just talk to them like I talk to my best friend or my mom. link »
Here Here Matt! Down with binaries. There needs to be seamless flow between both in order to garner success. link »
Personal organization. I think in a lot of ways this has always been the case it's only more so because random access is easy to obtain now. How many times do you go an read the last word or paragraph of a book because you want to know how it ends before you actually read through. I think with personal experience and individualism, there will be a need to learn personal organization in such a way that the big picture is obtained without neglecting the individual. Where random access is really going to become problematic is in schools and learning environment. link »
I agree. Listserv e-mails seem impersonal and almost add an additional boundary between the sender and receivers. When I worked at The Pendulum as an editor, I would send out story ideas to many reporters and only hear back from a few. At first, I thought that this was just laziness, but after my contract ended and I was the reporter receiving the listserv emails I realized that I was deleting them because they didn't seem as high-priority as my personal emails. This brings up another point, which is that often times, important messages sent through mass e-mails may not be received by everyone in the intended audience, merely because of the nature of that e-mail. Perhaps there is a better way to make the message more personal. Even just adding in an automated function in which the beginning of the e-mail would say "Dear [your name]," would make the e-mail seem more personal. link »
Unfortunately, some companies are trying to reach a very large audience and can't just exchange e-mails with all of their customers. It's a lot easier to blow off a commercial when you don't know who did it, the work and research behind it and more about the product. Sending an e-mail that explains all of this will indeed create a more enthusiastic consumer. link »
The gulf the Web opens is, ironically, that of connection. Without anyone asking for it, the Web has given the people inside an organization easy access to one another in a rich variety of ways. They can send e-mail to one person, to a steady group, to a dynamic team, to the entire sales force, or "just" to the board of directors. They can post creative, informative pages that express their interests, correct the mistakes in the official technical documentation, or point to the industry analyst's report the company doesn't want anyone to read. They can write a 'zine that parodies the company line savagely and without let-up. They can play backgammon online or blow up their colleagues in a ruthless game of Quake in which the guy who never speaks at meetings routinely turns his manager into animated meat chunks. They can also find every piece of information about the company and its competitors, shop for a car, or learn how to play the blues like Buddy Guy. link »
There is this outpouring of information from all sources that have broken down walls and allowed access to places and knowledge, that would otherwise not be known. In some cases this free-flowing information has been a god send, allowing co-workers to easily vent their frustration through "game Fridays" that some places have adopted. The boss is not the boss any longer and all playing fields are leveled.
With this new freedom has also comes great costs. Employees have more freedom, but not as much as they sometimes think. They cannot publicly embarrass a company and think they will still retain their jobs. It simply does not work that way. It is the reason why employees have to go so far as to create a separate online person where they can still say they are a part of their place of employment without the threat of termination...and not the Quake kind that comes with the extra lives. link » -
kwilliams 06-Sep-2009
The role of the publisher is evolving from that of filtering information for its users to giving its users tools by which they can filter information themselves. link »
As in Chapter One, this is what Big Businesses are afraid of with their customers making informed decisions. link »
Online chat services are more customer orientated...you're never put on "hold" online like you would be on the telephone. link »
I wanted to say something about this in class when we were asked who had a web page. I only have one because of Summer Seminar. My facebook page is sufficient for me. Then again, I'm not a professional yet... link »
A lot of businesses now keep customers updated and feeling like a "part of their business" by incorporating Twitter and Facebook into their marketing strategies. link »
Free services are key. link »
And they shouldn't! Companies will only benefit from hearing consumer opinions in order to better their products. link »
Looks like many companies should hire iMedia grad students to take care of this problem! link »
Of course you could argue that Facebook makes this manifesto's point. People can (and often do) communicate honest information about companies through their Facebook profiles, creating more positive or negative impressions among their friends than a paid ad ever could link »
Do you proofread your e-mails? If so, how carefully? Is it a big deal to you if you discover after the fact a message you sent had a spelling error or garbled sentence? link »
Blogs are kinda a blending of the one- and two-way formats, no? link »
It's truly amazing that in 10 years, the back and forth that has developed in scenarios like this has actually built forums on specific issues with it's own personas and etiquette. link »
I find this true with any piece of good art. All too often we don't think about the hours/days it would take to create something truly magnificent. Instead we judge how good it is based on personal beliefs of good art. link »
Does a good salesman truly believe what he is saying then? Or is it that the people who buy into it truly believe the product is that good? link »
As Alex hinted at in the last chapter, I think Rage Boy is the voice he wants to be heard in. Not necessarily his true self. link »
I think this is true of any business conversation, phone calls and meetings included. Everyone has their own "business tone" of voice and i think it's hard to break from. Even if your business partner is your friend. link »
Seems somewhat similar to what we're doing here. link »
This is one of the reasons why I don't trust dealers and go to specialty body shops instead. link »
Once when I was trying to rent a Budget truck and found out you had to be 24yrs old to get it. The manager told me Uhaul only requires you to be 21yrs old and didn't know why Budget was different. link »
Chat between a low number of people is good but when you get a chat with more than 5 (?) tangents emerge and distractions ensue. There needs to be a set objective ahead of time, otherwise sex will most likely pop up within 5 minutes as he suggests. link »
People don't only use FB but also Myspace and Youtube. Myspace in particular has become big for musicians trying to get their names out there. link »
Sounds like any reality show. link »
Lots of parallels between amateur radio and chat. This line is like calling out CQ on a ham radio. link »
Nice, simple definition. For how frequently I use the word to describe the type of journalism I've done/want to do, I never really thought about it that way. link »
Just what I was thinking. I swear I didn't read ahead. link »
Through creative use of Flash, video, audio, RSS feeds, widgets and other tools, leading Web pages are looking less and less like their print ancestors. Will we eventually reach a point where the Web page itself is an antiquated concept? And we're instead interacting with fully customizable mashups we add to, take away from and transform? link »
Has anyone had an experience like this -- with an employee "talking straight" with you? Curious how wide spread this is. link »
I have found this to be a positive and a potential negative. I have had times when the chat window popped up and that just what I was looking for/needed, and got my question answered. Other times, I found it annoying, like the pushy salesperson who won't leave you alone. link »
Has this phenomenon moved to Facebook and other sites like it, where the central idea is sharing personal information? Has the FB profile replaced the "traditional" web page? link »
That is one of the key hurdles -- productive interaction vs. time-wasting chatter. Where is the line drawn? At what point is it economically feasible to engage? At what point is it economically damaging not to? link »
I have a feeling this is not an isolated incident. I am sure this same battle/conversation is going on in companies all over. link »
Depends on who is the recipient of the email. Business, absolutely. Friends and family, you're lucky if I don't mses somethign up. (see?) link »
Of course, email has again entirely changed as people receive them through PDAs and phones. Not to mention, slang/lingo has changed in response to constant emailing. link »
Perhaps a updated section of this would be discussion forums rather than mailing lists (two way). Even then, comment boxes are becoming forums. Not to mention most people are scared of spam/viruses from email lists. link »
I think that outsourcing calls has really brought online chat services into the light. Text is easier to understand and is can be saved if the problem happens again. With call centers, there are more variables that can interrupt the flow of information. link »
I wonder if Rage Boy would agree with this flowery image of honest and sincere communication. He was posing as a character. How honest is that? Yes... the Internet was freeing for him. But it did not free him to be himself, but rather an insincere version of himself. Or are we to believe that Rage Boy IS his true self? link »
Love this point Jon. Electronic communication has literally spawned a new language. But when it comes to professional correspondence, I have to disagree with Levine. Personally, I am hypersensitive to the absence of tone and inflection in the emails I write to professional acquaintances and therefore pay extra attention to the words I choose. Wait... does this mean I'm one of those sterile robots blissfully unaware of the "managed" world I live in??? link »
I like this definition too. What's so exciting about the potential of online communities is there ability to provide a platform in which caring relationships between people who would have otherwise never met can be nurtured. link »
It's not enough to tell customers that you're listening. Businesses need to find a way to empower customers to self-advocate. The ease of contact made possible by interactive Internet tools creates that opportunity for businesses. link »
A company is assuming less risk if it exposes itself through honest customer interaction than if they remain quiet or hide behind corporatespeak. The two different versions of the Hart Scientific, Inc. Y2K compliance page above is a great example. link »
All this talk about pottery has me wondering about the future of craftsmanship. There's some wonderful digital art out there, but will those whose skills are in creating works of art with their hands and not their computers still be valued in the digital age? link »
The expression (through writing, art and craftsmanship) of authentic voices like the kind described here has always produced polarizing works loved or hated. That's great if you're marketing a niche product. Not so great for a large corporation. link »
This was rarely the case in the rural areas where I worked. Even business or government professionals with ample Internet access were much more likely to promptly respond to a voicemail than an email link »
When my car had maintenance issues for the first time this past summer, I perused many groups like this. They helped familiarize me with key mechanical terms, but in the end I had no way of verifying who knew what they were talking about link »
I'd say so given the lack of people I know with personal webpages, and that doesn't speak well to this notion that everyone has a natural desire to be creative and expressive online (unless you count status in Mafia Wars or decoding what Saved by the Bell Character are You as personal expression) link »
Anyone else hear about this NY Times article, which talks about more personal and candid college tours and gave poor marks to Elon for supposedly being impersonal? It kind of equates to what's being discussed here.
http://www.nytimes.com/2009/08/19/education/19college.html?_r=1 link »Good questions. Online museums are interesting, but they prevent the viewer from actually going to the museum to see the artwork firsthand link »
The Internet is constantly viewed as being impersonal, but I think that that is just a phase. As more and more social networks along with new ways to converse with people are established, communication will become more personal then it has been. link »
and by then i mean than. link »
Multi-tasking, or "Continuous Partial Attention"? What's the difference? link »
My instant messages are even more grammatically flawed! link »
It is much less awkward to put off an email than to put off a voicemail. Voicemails seem more important somehow, and this may be due to their more personal/human quality. link »
Of course, there are instances where people have been reprimanded or even fired for something said on Facebook or Twitter. link »
Plus instant messages now have a whole language specific to them, apart from typical email jargon. link »
This is probably due to the fact that most people carry cell phones, but not all are PDAs with email capabilities. If you leave someone a voicemail, it is assumed that they are immediately aware of your message and simply haven't taken the time to call you back. Who doesn't have a constant eye on their phone? Such is the curse of my blackberry- my friends and co-workers hold me accountable for instantly returning emails as well!
link »This is also done now with e-news and RSS feeds that make customers feel more personally and "instantly" aware of pertinent information link »
A perfect example of Twitter's role in customer service is Comcast's use of twitterer comcastcares. An individual was twittering about poor service from Comcast and a customer service rep on behalf of Comcast actually responded to his tweet and helped him solve his problem.
http://www.businessweek.com/managing/content/jan2009/ca20090113_373506.htm link »compare business vs friendly email. In a corporate email from boss to employee, the loss of tonality and a clear concise message with no emotion is created to exhibit a point without interpretation or bias. This keeps the higher ranked safe in his workplace. The less personality the safer. link »
ahh, but there are SO many instances of chat going on in this day in age. With Gmail, you CHOSE who you chat with, I wonder if this is strictly based on small web communities? link »
i absolutley love online chat systems with customer service, so much more effective. also, you can hold them to their word, litterally. link »
This is the common PR do and don't scenario. Acknowledging a problem from a human standpoint will allow for human emotion to be on your side. If something terrible is going on or is bound to happen, no one wants to hear it from the mouth of a robot. They want to hear it from a confident, cool, collected human beings mouth, or something typed in that form. link »
One of my friends is struggling with this exact thing in his workplace. They know what they want and how they want it to look, they jsut can't get there by themselves. And of course, its a age barrier. They are older people and they're bringing in younger people to deal with the issue. (no offense to the people in the program who are older than me) link »
People do want to have those personal webpages but Facebook and Myspace have streamed the process of being creative and expressive. The personal webpage just presents barriers that the average person cant get over. link »
I think they'll still be valued just as a different category. However, they will use digital mediums to carry their art farther and farther. Its kind of like metalworking where so few people actually know how to do the hards on work. Now we have machines but its not any less appreciated (to me at least) link »
I think this may be just because of the speed of American life now. Technology certainly helps people move faster but its more of a cultural thing for things to move faster than we can handle sometimes. link »
We actually do this through promotions. We hold contests and giveaways for people giving us their music feedback to the station. Their opinions help us decide what we're going to play for the next few months. link »
or at minimal cost with great feautres/benefits link »
Craftsmanship is starting to become a lost art. I definitely agree that digital art should still be valued just as much as handcrafted. But I still love going to the museum and seeing the artwork, it’s the experience that I don’t get with the digital art work. link »
I research both definitions and I didn't see a differences at all. To me continuous partial attention is another way of saying multi-tasking. link »
Usenet seems like an excellent professional tool to utilize in the newsgroups bring that community connected all over the world. link »
It amazes me how receiving an email, text, or voicemail people except an instance response and will get upset if you don't respond in a timely manner. This technology has created impatience, demanding people. link »
An online chat has its benefits but sometimes if you’re having trouble with your computer and you don’t know what’s wrong. Sometimes it can be difficult to explain the problem through a chat, especially if your computer illiterate. link »
Customer loyalty is very important to companies and I don't know a company who can care less about their customers. Many companies give out incentives to their customers such as customer appreciation. Companies are reaching out to their target audience and want the feedback. Just think about when you go to a store the additional coupons at the bottom of the receipt or asking the customer to fill out a survey. link »
He mentions a physical medium such as pottery, and as of today's technology, the biggest innovations there have been in high velocity wheels and better automated and computerized kilns. Ceramics and sculpting still require the artist's hand to be shown more than other mediums, but they should not be prized above a medium such as Digital Art or Web Art. People can see a physical fingerprint left in clay or on a wet canvas, but they can also see the artist's fingerprint in a piece of Digital Art. It is the style of the artist that is their mark and that is true even in painted canvases and fired pieces of pottery. The majority of the human populace still believes something created in the computer, or something meant to appear only in a digital format such as on the Internet is not as time consuming or reputable as a piece of traditional art. It is this type of thinking that needs to change. link »
What about the Web Art that only exists in digital format? That type of art is not able to be displayed in a traditional style of a normal gallery. In recent years, LCD screens have been introduced to galleries, but it is still of the smallest minority. link »
Blogs and sites like Flickr, cut out the middleman in displaying words or images. They can choose what they wish to display and write without having someone censoring their words...at least to a certain degree. link »
While all print and broadcast media have at least some indirect personal authorship, thereís a key difference on the Web. The percentage of "raw" content published, direct from a creatorís fingers to our eyes, is much higher than in traditional media. The Webís low cost of entry to publishers, both small and large, and the amount of unfiltered chat/newsgroup/e-mail text finding its way into search engines guarantees our daily browsing experience has a very strong flavor of individual authorship. link »
If we are still so perceptive of these listening cues, then is our focus on face-to-face social interaction really lacking all that much? The Internet and technology hasn't robbed us of our basic human emotions and abilities to read social cues as many would have us believe. link »
With the influx of emails and IMs, I don't believe we are losing the ability to read emotion. Emoticons were created for the expressed purpose ot adding emotion to typed words, but nowadays, most of my friends can read meaning in something that someone typed. They can hear the voice behind the words and 95% of the time are dead on in the original emotion. We're adapting to the extreme use of the written word in communication. link »
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kwilliams 06-Sep-2009
He mentions a physical medium such as pottery, and as of today's technology, the biggest innovations there have been in high velocity wheels and better automated and computerized kilns. Ceramics and sculpting still require the artist's hand to be shown more than other mediums, but they should not be prized above a medium such as Digital Art or Web Art. People can see a physical fingerprint left in clay or on a wet canvas, but they can also see the artist's fingerprint in a piece of Digital Art. It is the style of the artist that is their mark and that is true even in painted canvases and fired pieces of pottery. The majority of the human populace still believes something created in the computer, or something meant to appear only in a digital format such as on the Internet is not as time consuming or reputable as a piece of traditional art. It is this type of thinking that needs to change. link »
What about the Web Art that only exists in digital format? That type of art is not able to be displayed in a traditional style of a normal gallery. In recent years, LCD screens have been introduced to galleries, but it is still of the smallest minority. link »
Blogs and sites like Flickr, cut out the middleman in displaying words or images. They can choose what they wish to display and write without having someone censoring their words...at least to a certain degree. link »
While all print and broadcast media have at least some indirect personal authorship, thereís a key difference on the Web. The percentage of "raw" content published, direct from a creatorís fingers to our eyes, is much higher than in traditional media. The Webís low cost of entry to publishers, both small and large, and the amount of unfiltered chat/newsgroup/e-mail text finding its way into search engines guarantees our daily browsing experience has a very strong flavor of individual authorship. link »
If we are still so perceptive of these listening cues, then is our focus on face-to-face social interaction really lacking all that much? The Internet and technology hasn't robbed us of our basic human emotions and abilities to read social cues as many would have us believe. link »
The lack of emotion held in an email or IM chat was mostly remedied in the form of emoticons. That was the actual reason they were created, but a good majority of my friends can read emotion from written words of others they are having conversations with. I believe as a society we are learning and adapting to the influx of emails and IMs, allowing us to develop these skills further. Of course it is not always right, but we're getting there. link »
I've actually had Dell service technicians tell me what the price of the pieces they were replacing on my computer cost. It would cost me around 17-30 bucks for a new keyboard for my old dell...when it costs dell around 5. It's why they offer to just replace it when one key goes missing. link »
Just wait till we are chatting face-to-face over video chats instead of just text. Most computers nowadays have a built in camera and the software to open up a video chat. If anything, I'm waiting to interact with a virtual personal on a video chat. link »
Of course they will survive, but those employees, as we have been shown, don't often survive in their jobs due to being fired. We've seen examples where employees told on a company or posted something on Twitter and were fired because of those actions. link »
I wouldn't say all free services are key, but the right ones. Free membership can be great, but once you have that membership and can do nothing with it...there in lies the problem. There needs to be an proper balance between the useless free service and the quality free service. link »
Need I draw the comparison between Sun's Java employees and we as iMedia students? We're spending all the time with our head down in the books and hidden away in our Powell fortress, that I wonder about missing the real world applications of the knowledge they're trying to have us gain. link »
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kwilliams 06-Sep-2009
Well you may not hear it in a television commercial or common brochure, but Shakespeare penned those words in one of his books and it was the perfect ending phrase. link »
We die. You will never hear those w ords spoken in a television ad. link »
Human beings are incredibly resilient. We know it's all temporary, that we can't freeze the good times or hold back the bad. We roll with the punches, regroup, rebuild, pick up the pieces, take another shot. link »
There is not an extreme amount of truth in this statement. Yes, half of the population will evolve and continue on, but I believe one of the reasons we are lagging behind in many areas from basic human rights to poverty is because people are stuck in their ways and enjoy treading water instead of moving forward with a plan. link »
WoW, Second Life... Who wouldn't prefer a virtual world where you can make everything right again and keep coming back to life? link »
I remember the very first version of AIM when it was still attached to the AOL client (back when the chat rooms were actually of substance). Today we still have our anonymity, but it is rapidly decreasing. You can find where anyone is from just by typing their IP address into Google. link »
4chan anyone? It is no longer just handful of people, but they have been given an idenity. "Anonymous" is living and breathing in hundreds, if not thousands of online communities. link »
Everyone wants to being doing, exploring or learning about something that is their passion or interest. We, as humans, all wish we could have our dream jobs, or at least be in a career that brings us joy. Sadly, this is not the reality for the vast majority of the population, but in recent years I've noticed people starting in on second and third careers that lean more to their interested and to something enjoyable. link »
Today some companies are still struggling with the concept of innovation. Prime example are the recording and movie industries and the war they're waging on file sharing ans digital downloads; even going as far as to fabricate and fudge statistical figures to show that digital piracy is causing a loss of sales. They do not realize that their consumers are driving the market through digital downloads and file sharing. link »
It lets people have the ability to express themselves however they see fit. There is not someone standing behind them pointing out all their grammatical mistakes or chastising them for feeling the way they do. link »
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kwilliams 06-Sep-2009
Since the moment the Internet was put online, it was never going to go away or decrease in use. link »
I don't really see the problem with this. It gives ordinary users the ability to start their own business and market themselves as a product if they wish. If anything it is not a problem for those entry-level employees, but for the old fashioned and traditional heads of the company who refuse to give into innovation and move with the market. (Record labels anyone?) link »
by kwilliams
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